Questions to ask the customer:

• What type of design needs changes (logo, flyer, banner, business card, menu, packaging)?
• What is the exact change requested (text, colors, layout, size, images, icons, wording)?
• Where will this be used (print, Instagram, website, ads)? What size/format do you need?
• Do you have the source files (AI/PSD/Figma/Canva) or only an image/PDF?
• Do you want the same style preserved or a refreshed/new direction?
• Is there a deadline (event date, campaign launch, print date)?

Procedures:

• Confirm scope: summarize all requested changes in one message (to avoid back-and-forth and missed items).
• Collect inputs: request text (exact wording), brand colors, logos, images, references, and output size requirements.
• Confirm file availability: if source files are missing, explain that recreating the file may be required (additional time/cost).
• Define deliverables: confirm formats (PNG/JPG/PDF + source file if included), and if print-ready is needed (CMYK, bleed, 300 DPI).
• Create a first revision: apply changes while maintaining brand consistency and correct alignment/spacing.
• Quality check: spelling, contrast/readability, correct dimensions, safe margins, and export settings for the intended use.
• Send preview for approval: share a low-res preview or mockup and request a single consolidated feedback list.
• Finalize and export: deliver final files in requested formats, labeled clearly (v1, v2, final).
• Archive and document: store source + exports in the project folder and note what was changed and when.

Priorities:

• High (1h): Urgent corrections for live ads, public-facing mistakes (wrong price/date), or print deadlines within 24 hours.
• Medium (1 day): Standard edits with a reasonable deadline (text swap, resizing, minor layout adjustments).
• Low (2 days): Non-urgent improvements, optional variations, or redesign requests without a fixed deadline.